Th11 Platform Terms & Conditions of Use
Please read these Terms carefully before using the th11 platform. By registering or using any of our services, you agree to be bound by all provisions set out here.
Acceptance of Terms of Use
These Terms and Conditions ("Terms") govern your use of the th11 platform, accessible via https://th11.ws and its associated mobile applications. By accessing, registering for, or using any part of this platform, you confirm that you have read, understood, and agree to comply with these Terms in full.
The th11 platform is only available to individuals who are 18 years of age or older. If you have not reached the required age, you are not permitted to use this platform under any circumstances. th11 reserves the right to request proof of age at any time and to suspend or close any account that does not meet this requirement.
These Terms are governed by and construed in accordance with the laws of Malaysia. If you do not agree with any part of these Terms, you are advised not to use the th11 platform.
Account Creation & Security Responsibilities
To access the full range of th11 services, including making deposits and placing bets, you are required to register a valid account. During registration, you must provide accurate, current, and complete information. Each individual is only permitted to hold one account only. Holding multiple accounts under the same individual may result in all associated accounts being suspended or closed without prior notice.
You are solely responsible for keeping your password and account login details confidential. th11 will not be held liable for any losses resulting from unauthorised access to your account due to your failure to secure your login credentials. If you suspect your account has been compromised, contact the th11 support team immediately at [email protected].
- The registered full name must match the name on the bank account or e-wallet used for transactions.
- An active email address is required for account verification and platform communications.
- You are responsible for keeping your personal information up to date whenever changes occur.
- Th11 reserves the right to request identity verification documents at any time to ensure account security.
Usage Rules & User Responsibilities
As a th11 user, you agree to use this platform solely for lawful entertainment purposes and to comply with all applicable laws and regulations in Malaysia. Using the platform for illegal, fraudulent, or harmful purposes is strictly prohibited.
The following actions are strictly prohibited when using the th11 platform:
- Using automated software, bots, or any technical tools to access or manipulate the platform.
- Attempting to access areas of the platform that you have not been granted permission to use.
- Abusing the bonus or promotions system in ways not intended by the platform.
- Sharing your account with another person or transferring account ownership.
- Using funds derived from illegal activity to make deposits into a th11 account.
- Taking any action that undermines the integrity of the platform or disrupts the experience of other users.
Th11 reserves the right to take immediate action, including suspending or closing an account, if any of the above rules are breached, with no obligation to provide prior notice.
Payment & Transaction Information
All transactions on the th11 platform are processed in Malaysian Ringgit (RM). The platform accepts deposits via a range of local payment methods, including FPX (online banking), TnG eWallet, Boost, and other approved methods. Available payment methods are subject to change in line with operational requirements.
Deposit Policy
- Minimum deposit amounts vary depending on your chosen payment method. Check your account dashboard for the latest limits.
- Deposits are typically credited within minutes of a successful transaction. If a delay exceeds 30 minutes, please contact customer support.
- Th11 is not responsible for any additional charges imposed by third-party payment service providers.
Withdrawal Policy
- Withdrawals are processed to the bank account or e-wallet whose registered name matches the name on file with th11.
- Withdrawal processing times range from one to three business days, depending on the method selected.
- Th11 reserves the right to place a hold on withdrawals for security review or identity verification purposes.
- Any withdrawal attempt involving funds linked to fraudulent activity will be cancelled and reported to the relevant authorities.
Liability Limits, Intellectual Property & Third-Party Links
Liability Limits
Th11 provides this platform on an "as is" basis and makes no guarantee that the service will always be error-free, uninterrupted, or suited to your specific needs. To the extent permitted by Malaysian law, th11 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of, or inability to use, this platform.
Users acknowledge that sports betting and casino games carry financial risk. th11 is not liable for any financial losses incurred through betting activity on the platform.
Intellectual Property
All content on the th11 platform — including designs, logos, text, graphics, and software code — is the property of th11 or its licensed rights holders. You may not copy, redistribute, modify, or use any platform content without prior written consent from th11.
Third-Party Links
The th11 platform may contain references to third-party services such as game providers or payment processors. th11 does not control and is not responsible for the policies, content, or privacy practices of any such third parties. Use of third-party services is entirely at the user's own risk.
Suspended or Closed Account Policy
Th11 reserves the right to suspend or close any user account without notice if fraudulent activity is suspected, these Terms are violated, or upon request from the relevant authorities. Balances held in accounts suspended due to fraud or violations may be forfeited. Accounts closed at the user's own request will be processed in accordance with th11's established procedures.
Changes to Terms & Governing Law
Th11 reserves the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon being posted on the website. You are responsible for reviewing these Terms periodically. Continued use of the platform after any changes constitutes your acceptance of the latest version of the Terms.
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising in connection with these Terms or the use of the th11 platform shall be resolved through the processes established under Malaysian court jurisdiction.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed void only to the extent of its invalidity, while all remaining provisions shall continue in full force and effect.
For any enquiries regarding these Terms, you can reach the th11 team by email at [email protected]. We also encourage you to read our Privacy Policy and Responsible Gaming us to learn more about our commitment to user safety and well-being.
Effective Date: 1 January 2026. Last revised: 2026.